Most software is imperfect.  It’s true, I know it may comes as a shock.  The Verizon sync software for Outlook, formally known as Wireless Sync PC Monitor by Verizon Wireless, is certainly no exception.

The software is designed to offer wireless sync capabilities between your desktop PC email program, (in my case, OUTLOOK) and your PDA or smartphone device (in my case, TREO).  It does this by providing a conduit.  Outlook stays on and open all the time, and the sync program monitors it, updating a web-hosted email/calendar/contact/task account on the Verizon Wireless storage facility at www.wirelesssync.vzw.com.  That account pushes and pulls information to your TREO in almost real time. 

Pretty slick…until it doesn’t work.  The error messages are hard to decipher, and nobody, but nobody can really help you.  Call Microsoft to troubleshoot Outlook, Call Palm to troubleshoot your TREO, call Verizon to troubleshoot the PC Monitor…unless you get luckier than I did, you are on your own. Read the rest of this entry »

 

If you have seen this error, chances are you have read, called and otherwise researched everything you can think of to solve it, and discovered, as I have, that it’s a pretty common and unsettled question.  Until now. 

 I experienced this problem, and like most power-users, I messed around for a while trying to fix it myself.  I thought, “I’m smart enough, this shouldn’t be a biggie”.  After wasting a bunch of time, I started calling all the vendors involved (Microsoft, Palm, Verizon, my ISP).  They all suggested solutions that further frustrated me:  Reboot your computer, replace your router, check your external phone lines, restore your Treo, reinstall your operating system, and so on.  I am not kidding, sometimes I just had to say no.  I sit 3 feet from another computer configured exactly the same way, and the error is only haunting me.  So I just KNEW they were, for the most part, as clueless as I was. Read the rest of this entry »

This is an intro post.  Getting material together to give fresh ideas about what it takes to have the best tool for the least damage to your purse.  Sometimes this means Free.  Sometimes it means Figuring out what those mysterious buttons do.  And sometimes it might just mean Protecting what you already own and know.

I will undoubtedly reveal, as I ignorantly break every PC rule, that I’m not a seasoned blogger.  More like a lurker.  But I have decided that I, along with a few trusted people that I actually know by Face, have some stuff Read the rest of this entry »