Most software is imperfect. It’s true, I know it may comes as a shock. The Verizon sync software for Outlook, formally known as Wireless Sync PC Monitor by Verizon Wireless, is certainly no exception.
The software is designed to offer wireless sync capabilities between your desktop PC email program, (in my case, OUTLOOK) and your PDA or smartphone device (in my case, TREO). It does this by providing a conduit. Outlook stays on and open all the time, and the sync program monitors it, updating a web-hosted email/calendar/contact/task account on the Verizon Wireless storage facility at www.wirelesssync.vzw.com. That account pushes and pulls information to your TREO in almost real time.
Pretty slick…until it doesn’t work. The error messages are hard to decipher, and nobody, but nobody can really help you. Call Microsoft to troubleshoot Outlook, Call Palm to troubleshoot your TREO, call Verizon to troubleshoot the PC Monitor…unless you get luckier than I did, you are on your own. Read the rest of this entry »